Our speakers share successful InterAction adoption strategies, along with best practices for putting those strategies into action. You’ll learn: key factors to consider when formulating your own change management strategy, how to unlock the power of change management to increase InterAction user adoption, and how to deliver customer experiences that set your firm apart.

David Jacobs: Client Advisor, LexisNexis InterAction; Maggie Hepburn: Learning Experience Principal, LexisNexis InterAction